Privacy Policy
Last Updated: April 29, 2026
1. Introduction
Hyme Software, Inc. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website at hymeai.com or use our web and mobile applications and related services (collectively, the “Service”), and tell you about your privacy rights and how the law protects you.
For data that our business customers provide to us or instruct us to process through the Service, Hyme acts as a service provider on behalf of the business customer, and our handling of such data is governed by our agreement with that customer.
2. Data We Collect
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data includes first name, last name, company name.
- Contact Data includes email address and telephone numbers.
- Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website or our applications.
- Usage Data includes information about how you use our website and services.
- Account Data includes authentication credentials and user identifiers when you log into the Service.
- User Content includes data you create or input through the Service, such as quotes, orders, customer records, and messages exchanged with our AI features.
- Audio Data includes voice recordings, where voice features are enabled.
- Diagnostic Data includes crash reports, performance metrics, and error logs.
- Customer Data includes data that our business customers provide or instruct us to process.
3. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To respond to your demo request and provide you with the information you requested.
- To manage our relationship with you.
- To provide, operate, and improve the Service, including authenticating users, processing the content you submit, and delivering AI-powered features.
- To improve our website, products/services, marketing, and customer relationships.
- To train and improve our own AI models and develop new features, subject to the restrictions in our customer agreements.
- To administer and protect our business and this website.
4. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
5. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. For data processed on behalf of business customers, retention is governed by our agreement with the customer.
6. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent.
7. Cookies and Tracking Technologies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
When you visit our marketing website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email. You may opt out of receiving this advertising by visiting https://app.retention.com/optout. This does not apply to the Hyme application.
8. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the “Last Updated” date at the top of this policy.
9. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Hyme Software, Inc.
1111b South Governors Ave
STE 28360
Dover, DE 19904
United States
Email: pn@hymeai.com
Phone: +44 7453532204
© 2026 Hyme Software, Inc. All rights reserved.
Contact Us
Hyme Software, Inc.
1111b South Governors Ave
STE 28360
Dover, DE 19904
United States
Email: pn@hymeai.com
Phone: +44 7453532204